Account deletion
Delete your account, any time.
Your account and the data in it can be deleted from inside the app in a few taps. If you can't open the app, ask us and we'll do it for you.
In the app.
- Open Noqta and sign in to the account you want to delete.
- Go to the Profile tab.
- Tap Delete account.
- Confirm with Delete permanently. The account is deleted straight away and you are signed out.
This works on iOS and Android, on any phone signed in to the account. It does not need the device the account is registered to.
Can't open the app?
Email Code.Youssefaayoub@gmail.com from the email address on your account, or message us on WhatsApp at +20 100 453 2728 from the phone number on your account, and say you want the account deleted. We confirm it is your account, delete it within 7 days, and reply when it is done.
What gets deleted.
- Your sign-in, profile (name, email, phone, college, academic year) and organization memberships.
- Your enrollments, course access and lesson progress.
- Your registered device and notification tokens.
What stays: records of coupon codes you redeemed, with the date, but no longer linked to you, so a used code can't be used again. Crash reports kept by our error-tracking provider expire on their own after a limited time.
Deletion is permanent: your course access and progress can't be brought back. If you only want to move to a new phone, ask us to move the account instead.